When it comes to finding out what is in the box with so many subscription services out there, you’re going to want to know what to expect. The KidBox is one of those subscription boxes that I was definitely curious to try out. This was because not only did they seem to have cute things, but the coupon code I got for being a first-timer was calling to me. Unlike Stitch Fix, KidBox is obviously exclusive for children clothing!
I ended up saving some cash with that coupon code, but I also love the way that they do things. If you do not like something in the box, you do not have to keep it. You can actually send whatever you don’t want back and then you’re not charged extra for them – they take the price of the items that you send back right off of the total! I loved that! It is definitely a great way to save money!
I admit I do have a bit of a subscription addiction when it comes to the things that I can get in them. Depending on what they offer – food, clothes, crafts, pet food beauty, perfume – the list goes on, I want to check them out and see what I can get. This box was cool because it was different stuff than I am used too and it was all delivered to my door! No school clothes shopping for my kids needed!
What You Get
It is important to know what you get, the price, etc. when it comes to signing up for this subscription. This is because it varies depending on what it is that you want from the box. You can make sure to make the cost as much or as little as you want. Let’s go over some basics of this box subscription:
They do have coupon codes floating around for them, so you can grab some cash off the box.
You pay for the clothes you keep ($50-$100+ ) or you send what you don’t want back and get money off, depending on what you send back. They send out a list with the specific prices for each on it, so you know what you will be paying for the items you keep.
You are sent 6-8 pieces of clothing depending on the type of box and time of year it is.
They ship throughout the entire US.
They provide 5 different boxes throughout the year – one for each season and then one for back to school clothing – you can change sizes and style preferences as you go before the next box ships if anything changes.
I loved all of the clothing that was found inside the box. All of it was name-brand, high-end and of the greatest quality which made it great to keep. This was something that I didn’t expect since they provide much lower prices on their clothing than in stores. This is also a perk of signing up and using their service too!
You can choose from a boy or girl, as well as different sizes – they go all the way down to 0-3 months now! This is a big thing to consider since you might not want to head out with a new baby to go shopping, they’ll just send the clothes to your front door – so you don’t have too!
As for sizes going up – they go to a size 16. This is the biggest kids size they have since after then the child would have to go to adult sized clothing.
Get a Free Gift!
From time to time they even send out free gifts to those out there that remain loyal to their box subscriptions. This can be a great thing. They’ve sent out everything from toys to electronics to other cool items, such as thermoses, which is awesome come the school months. The gifts are free, so you could keep them and use them without having to worry about being charged if you don’t send the item back.
They also provide a welcome box of crayons and a booklet personalized to the kid. This makes getting new clothes much cooler than it has ever been before. You don’t have to worry about not giving them something they’re not going to like. KidBox makes sure to keep their style in mind when choosing the perfect clothing for them.
If you’re into subscription boxes, then it’s worth looking into a meal kit subscription box from Sun Basket as well. We’ve reviewed Sun Basket and even provide a $35 off coupon code on your first Sun Basket order!
My Overall Thoughts
The KidBox is a pretty cool idea! You don’t have to head out and go to stores, dragging kids along to choose clothing. They can do it all online and you can purchase what they like and send back what they don’t – easy enough! Another benefit was that the prices are much lower than the prices you’d find in the store, which saves you money in the long run. They might still be too expensive for some, depending on what you like to spend on children’s clothing. This is a personal decision and one you have to consider based on what you get and what you like. The shipping was fast and free, it is always free. It is even free when you don’t want the clothing and want to send some or all of it back. However, sending back clothing tends to be less known of since they do a really good job at choosing the best clothing for the child and you can personalize it all right on the website when they ask you some questions regarding it. All in all, it is definitely a pretty cool box to subscribe too. You get some awesome things and your kid will feel pretty special when they get the box that is personalized specifically to their own unique styles and tastes. Check it out for yourself!
Check the updates below for a recent opinion on Kidbox.
Update: November 29, 2017
When our review of Kidbox initially went live, it was written by Samantha – one of our writers here at ReviewingThis. During Samantha’s time with Kidbox, she felt that the service was worthwhile and she reflected on her feelings in this review. Unfortunately, with the recent submissions of negative comments towards Kidbox, I believe it is fair to warn new customers about the quality of service provided by Kidbox.
- Incorrect sizing – Recent submissions have repeatability pointed out that they have been receiving clothes that do not fit the size profile that they initially set within their account.
- Lack of customer service – In our opinion, a company that fails to provide adequate customer service for their current and future customers is a red flag. Especially when Kidbox has been shipping out clothing that does not accurately match a customer’s profile.
I do want to add that whether you’re a satisfied or a dissatisfied customer of Kidbox, I urge you to leave a comment below to inform future customers. In addition, I would love to see Kidbox reach out to ReviewingThis and comment on the complaints mentioned in the comments and in this section. – Mark O.
Update: July 4, 2018
Last week, Jessica from KidBox reached out to address the issues outlined above.
During some emails, Jessica mentioned that Kidbox’s customer service team consists of only 4 employees – so this may explain why their customer service might be lackluster at times.
I do want to thank KidBox for reaching out, and acknowledging that Kidbox does have room to improve. Jessica has also mentioned that if anyone has any unresolved issues with their orders, to email her at: firstname.lastname@example.org
Lastly, if you’ve been a customer of KidBox, I urge you to leave a comment below. Whether you’ve had a positive or negative experience, your personal experience helps others in making their decision.