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Paribus: Get Refunded For Your Online Purchases Automatically!

In a recent post on money management, I discussed how an app called Trubill helps you locate all your monthly subscriptions that you’re currently paying for, and even facilitate the cancellation process. Well, today I’ve decided to write about a service called Paribus which is also a must-have service for all online shoppers. Now keep in mind, if you’re ordering services such as Sun Basket or Stitch Fix, you won’t have them covered in the list of merchants that Paribus’ service works with.

What does Paribus do? They keep track of your online purchases, and if they notice that a merchant has dropped the price of an item you’ve recently purchased, Paribus will attempt to get a refund of the difference from the merchant.

Wait, what? Do merchants honor such refunds? Yes, they do! Let’s take a look at an example of such a policy:


banana republic

sears-logo

sears

These are just two of the many giant retailers that offer such a refund in the circumstance that a previously purchased item is marked down.

While anyone can take advantage of these policies, it is tedious work to constantly re-check all your previous purchases to see whether or not you’re eligible for a refund. This is where Paribus comes in – their software will continuously check online prices for you, and in the event that a price drop does occur, they will automatically request a refund for you!

Heck, companies such as Paribus have been so effective with their automated software that in 2015, Amazon has stopped offering refunds for price changes. But don’t fret, there is still a way that Paribus is able to get you that refund from Amazon through other means that we will cover later in this article.

Let’s begin by signing up for Paribus, if you click here, you’ll head over to their official homepage where you may sign up.

paribus

To utilize Paribus, you will have to be using one of the major email providers. On my end, I selected the Gmail option.

Now we must give permissions for the Paribus app to connect to our email account:

GiveRecipt

Yes, you’re reading that right, you do have to give permission to Paribus to read, sent and delete your emails. Now keep in mind, even though they are being given these permissions, Paribus will never delete any emails in your inbox, and the only emails that their software is going after are those that come with an order confirmation. So be rest assured that the emails between you and your boss or a loved one will remain private. Unfortunately, without giving them this app permission, you won’t be able to utilize their service, because this part is crucial to automate the process for you. They simply won’t be able to know what your transactions are, and they won’t be able to send emails to merchants asking for a refund without said permissions.

Once you “Allow” permissions for Paribus to access your email, the next screen you’ll see is one telling you that if you refer friends to their service, there will be benefits. I simply skipped that screen, and was greeted with the following:

LinkAmazon

Just as they say, if you want them to be 100% accurate when it comes to tracking the price of the items that you’ve purchased, you’ll have to provide your Amazon account details. Do keep in mind that your information is being sent over a secured server and hashed, so no one at Paribus actually knows what your real password is. They’re simply using an API from Amazon to verify your credentials. If this makes you feel uneasy, then you may simply press on “Skip”. If you do so, then their software will do its best to follow Amazon purchases via your emails.

On the following page, you’ll be asked about the credit card company that you use. My personal card is a “Freedom” Chase card, so I selected that.

EnterCreditCard

Credit card information? Why the hell would they need that information? Yes, I know, another scary page, but it actually makes sense. Many consumers are unaware that their debit & credit card comes with several features. Take a look at the perks Chase provides in regards to price protection.

chaseprotection

When it comes to Chase, we are able to receive up to $2,500 in refunds from changes of price per year. That’s fantastic! Remember how I mentioned earlier that Amazon has stopped providing refunds for price changes? Well, in scenarios were Paribus notices a price change on Amazon, they won’t file a claim with Amazon, they will actually file a claim with your credit card company.

As to why they ask for your actual credit card number, it’s so that Paribus can collect their commission whenever they get you a refund. Let’s say that Paribus finds out that a TV you’ve recently purchased has dropped $100 in a price. Paribus will send a claim to the merchant or your bank for a $100 refund. Once that refund is secured, Paribus will then charge you $25 for their service. In all circumstances, Paribus will always take 25% commission whenever they are successful in filing a claim and securing you a refund.  Paribus is now 100% free so you’ll end up keeping 100% of your refund. 

Once you’re done entering your CC information, you’re ready to go. The next page you’ll see is your actual account. Mine looks like the following:

MyPurchases
click to enlarge

It does seem that we have to wait sometime before Paribus is done scanning our emails and Amazon account for recent purchases. Keep in mind that the reason why I have the “Import Amazon Purchases” button is because initially I mistakenly entered my wrong Amazon credentials. Once I entered my correct ones, that button disappeared and I’m not currently waiting for purchases to be imported.

Within your account, you’ll also find a “Deals” page, this page shows you what users just received a refund, and what items have recently seen a drop:

drops
click to enlarge

As you can tell, Cary recently received a $161 refund for a bed that she purchased that had a price drop. In her case, out of that sum, $40.25 will be given to Paribus, and $120.75 will be kept by Cary. That’s pretty awesome, especially considering that without Paribus, it’s very likely that Cary would have never realized the price drop, nor would she have known to file a claim.

Paribus is definitely an interesting service, an effective service and holds quite a few raving reviews online. It’s understandable for some consumers to be wary of handing permissions to their emails, Amazon account, and their credit card information – but do keep in mind that it is for good intention. This company isn’t a fly by company, they were serious enough to raise $2.1 million back in 2015 and just recently in 2016, CapitalOne has purchased Paribus! There is a difference between trusting a small unknown company with your private information, but when a large bank such as CapitalOne takes them over, I believe it is safe to assume that your information won’t be used for malicious reasons.

Most importantly, I am not done reviewing Paribus! You’ve seen that I am currently waiting for my purchases to be imported, once they are, I will update this review with how my dashboard looks. Once I secure my first refund from Paribus, I will also make sure to update this review in the process. Unfortunately, I’m not in the market to be making any purchases right now, so I’m not sure how long it will take before I receive my first eligible refund, but I’ll keep everyone in the loop.

Update: June 9, 2017

It’s been around two months since my initial experience with Paribus, and I’m ready to make a quick update. Initially, when I connected Paribus to my Amazon account and bank cards, I had to wait for them to import all my recent transactions. Unfortunately, I hadn’t made any recent purchased so I knew that I had to make a few purchases first before I can see Paribus import a few transactions.

Now that I’ve made quite a bit of purchases over the last two months, let’s take a look at how our dashboard page looks like:

paribus dashboard
click to enlarge

Yes, I did buy my mother two spa gift boxes, don’t judge me!

What you’ll notice is that Paribus displays the price you purchased the item for as “a month ago”, and also displays the current price of the product, which is under “Now”. Out of these three products, only the Roomba Vacuum actually dropped in price since my order. When I bought it, I paid $316.08, while the current price of the vacuum is $299.99. Ultimately, that means that Paribus should be securing me a refund of $16.09.

Have I received any refund as of yet? Nope. Unfortunately, I have not. Notice the blank box to the right of each product, I’m guessing that is where the status of each order should be, in the case that it’s eligible for a refund or not.

To the right of the Roomba product, our box remains blank and there doesn’t seem to be an indication that Paribus plans on securing that refund for us. Now remember, Amazon no longer price-matches, but Chase does, so I’m expecting Paribus to send Chase an email on my behalf asking for a refund.

What I am looking to do now is contact the Paribus’s Support Team and ask them why there isn’t a refund process for that vacuum product.

There is another point I want to touch on. Paribus offers their service on their website as well via their mobile app. While I can imagine that many of you would love to utilize the app, I recommend against that for now. Let’s take a look at the app reviews:

No, I didn’t mistakenly post the same screenshot. The first one shows the total ratings for all versions of the Paribus app while the second image displays the ratings for the current version. As you can tell from the ratings for the current version, it isn’t a wild success. As it stands right now, the app is quite buggy, and not as functional as the desktop version. If you intend to use Paribus, it’s best to proceed with the desktop version for now.

Just as last time, I will continue to update this review until I receive my first refund from Paribus. In my next update, I will cover what Paribus’ support team responds to my inquiry regarding the vacuum product. If you are ready to sign up to Paribus, then simply click here to create an account on your computer. By the way, that is my affiliate link, and Paribus will provide me with a small commission for having someone register via my link. If you have enjoyed reading my review so far, then a great way to support the site is by using my affiliate link (at no extra cost to you). Thank you!

Update: July 19, 2017

Apologize for the late update!

A few hours ago, I finally had the chance to email Paribus and ask them why they didn’t attempt to contact my bank (Chase) for the “price protection” feature. Minutes after sending that email out, I actually found this notice in their FAQ:

Ouch! It looks like since last month, Paribus has discontinued the side of their service where they contact your credit card company for you. This is quite unfortunate, especially since 90% of my purchases nowadays are on Amazon.

Now that we covered the bad news, let’s look at the good news. Thankfully, it’s quite simple for you, as a consumer to file a price protection claim with your credit card company. Let’s take this Reddit user for example, he reached out to Chase, emailed his receipt of the product to them, and then also sent them a screenshot of the current price of the product (which was lower than when he purchased it). Once Chase received the documentation, they issued a refund for the difference to the Reddit user within 6 days.

So while Paribus no longer does this legwork for you, you can still use Paribus to keep track of all your purchases, and their current prices. Whipping out an excel sheet to document your purchase price on each item, and then keeping tabs on all your purchases’ current prices is quite tedious, so nevertheless, it’s still worthwhile to use Paribus for keeping track of all your purchases.

That’s all I have to say for now! If anything changes with Paribus, I’ll keep all of you updated! If you’re ready to sign up to Paribus, then click here to create your free account.

Update: November 24, 2017

I’m pretty late on this update, but considering that today is Black Friday, I should definitely update my experience with Paribus.

For starters, Paribus is now completely free. That’s right, using Paribus comes free of charge. Previously they would take 25% of the refund you would receive, but from now on you keep 100% of the refund!

It’s been nearly 5 months since I first began using Paribus, and the burning question is – Have I received any refund thanks to Paribus?

Yes, I have! Back in August, I received an email from Paribus in that they realized that an Amazon purchase I had made was delivered just a day late:

click to enlarge

Along with this email, I came to find that Paribus had sent an email to Amazon on my behalf:

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The result?

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Boom! I actually received a $10.00 credit from Amazon without even having to lift a finger! Best of all, since this refund occurred after Paribus transitioned to being 100% free, I ended up keeping all of $10.00.

To bring this update to an end, I do want to share some statistics I’ve received from Paribus:

click to enlarge

 

Now those are impressive numbers! If you haven’t signed up to Paribus yet, then click here to get started!

What is Paribus?

What is Paribus?

They are a service that automatically scans price drops on your recent purchases. When they notice a drop in price, they will automatically connect the merchant or your bank for a refund.

How much does Paribus charge?

How much does Paribus charge?

They only charge you a 25% commission whenever they are successful in securing you a refund. If you don’t receive any refund, you don’t owe Paribus any money.  Paribus is now 100% free.

Does Paribus work monitor all merchants?

Does Paribus work monitor all merchants?

Unfortunately, not with all retailers, but with a good bunch of them! If you’re interested in the full list of retailers that Paribus monitors, click here.

Is my information safe with Paribus?

Is my information safe with Paribus?

They do employ top of the line encryption. They also state that they ONLY pull information from your inbox that relates to transactions and that your information will never be sold to a third party. For more information, on their policy, it’s best to check here.

Is Paribus only a web service?

Is Paribus only a web service?

It is not! You may only use their service by downloading their iTunes app.  Though, in its current state, I do not recommend the app version.

Do all merchants share the same refund policy?

Do all merchants share the same refund policy?

Every merchant has their own policy. Some of them only honor a price difference refund within 14 days of purchase, while some offer a refund for a purchase within 30 days. For some merchants, they won’t honor any price refunds during the holidays. Fortunately, Paribus keeps track of all their policies and tries to be as efficient as possible in securing that refund.

FTC Disclosure: We are a professional review website, and on this page may find affiliate links for which we are compensated for. 

In a recent post on money management, I discussed how an app called Trubill helps you locate all your monthly subscriptions that you're currently paying for, and even facilitate the cancellation process. Well, today I've decided to write about a service called Paribus which is also a must-have service for all online shoppers. Now keep in mind, if you're ordering services such as Sun Basket or Stitch Fix, you won't have them covered in the list of merchants that Paribus' service works with. What does Paribus do? They keep track of your online purchases, and if they notice that a merchant…

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